Frequently Asked Questions
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Find answers to the most commonly asked questions about personal loans and our services.
If you can't find what you're looking for, feel free to contact our customer support team.
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A personal loan is an unsecured loan that provides a lump
sum amount to borrowers, which can be used for various
personal expenses such as home renovations, medical
emergencies, debt consolidation, etc. Unlike secured loans,
personal loans don't require collateral.
To be eligible for a loan, you must be at least 18 years
old, have a regular source of income, be a resident of
India, and have a valid ID and address proof.
Our personal loan interest rates start from 14% per annum
and can go up to 24% depending on your credit profile,
income, loan amount, and tenure. The exact interest rate
will be communicated to you after your loan application is
processed.
You can apply for a personal loan by filling out our online
application form. The process is simple and takes just a few
minutes. Once you submit your application, our team will
review it and get back to you within 24 hours.
Most loans are approved within 24-48 hours after all
required documents are submitted and verified. Once
approved, the funds are typically disbursed within 1-2
business days.
Yes, you can check your loan application status by visiting
our "Track Loan" page and entering your application number
and registered mobile number.
You can repay your loan through various methods including
online banking, UPI, debit card, or through our website's
repayment portal. We also offer auto-debit options for
hassle-free repayments.
Yes, you can make prepayments or foreclose your loan at any
time. There may be a minimal prepayment fee applied as per
our terms and conditions.
Missing a loan repayment will result in late payment charges
and may affect your credit score. If you anticipate
difficulty in making a payment, please contact our customer
support team in advance to discuss possible solutions.
You'll need to provide identity proof (Aadhaar/PAN), address
proof, income proof (salary slips or bank statements), and
photographs.
No, you can upload digital copies of all required documents
through our online portal. In some cases, our
representatives may need to verify the original documents.
If you don't have some of the required documents, please
contact our customer support team. In some cases, we may
accept alternative documents or work with you to find a
solution.
Still Have Questions?
Our customer support team is here to help you
If you couldn't find answers to your questions in our FAQ section, feel free to reach out to our customer support team. We're available Monday to Friday, 9am to 6pm.
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